Joy!

The Institute for Health Innovation in Boston have discovered that THE most important factor in determining patient safety and quality of care is the joy in the teams caring for them. There are 3 very simple things teams need to build joy – here is a 24 second video about just that:

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Engage Well

I spoke at the NHS innovation agency north west yesterday about using video in engagement. Here is a 2 minute summary of some of what I shared!

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Turning To Each Other

Tweet Here are some excerpts from a speech I gave recently at Lancaster City Hall about how in a time of crisis, we can either turn on each other, or turn to each other (my friend Mike Love gave me that line!). When we turn to each other, unimagined possibilities become the fuel of hope [Continue Reading …]

Just to be Clear – This is a Social Justice Issue

Tweet Following on from my blog earlier this week, I want to be really clear in what I am saying! The funding formula used in health and social care is weighted towards the wealthy and the well…therefore the north is worse off compared to the south… We are already at a major deficit in terms of health outcomes, [Continue Reading …]

What Every Northerner Should Know About the North/South Health Gap

Tweet Everybody knows about the Gender Pay Gap – it’s well publicised and very much in the public domain for discussion – and too right! – How is this even still an issue? It it is quite simply wrong that women should earn less than men, any time, any place, end of discussion.   Well the [Continue Reading …]

Why Are We So Inactive in the North West?

Tweet So, I was interviewed on BBC News 24 on Monday evening (sorry for the poor visual quality), to talk about why it is that we are so inactive in the North West (worst in the country, apparently at 47% being inactive). We have also pretty much the worst health outcomes, with high rates of [Continue Reading …]

Building a Culture of Kindness in the NHS

Tweet My morning surgery began today with a patient of mine, who works as  Health Care Assistant (or Band 3) in our local acute hospital trust. As we find across the board in the NHS right now, there are pressures in her department with under-staffing and a very high and demanding work load. She started [Continue Reading …]