The Best CEO’s Build Joyful Teams

The IHI in Boston have proven that the joy of teams is the biggest single factor in patient satety and quality of care. Here is a 1 minute video highlighting the 5 key behaviours of CEOs, in healthcare organisations, that enable joy in their teams. If CEOs are not acting in these ways they are having a directly negative impact on patient safety and care and therefore might not be the right person for the job. #cultureofkindness #cultureofjoy #culturechange

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Engage Well

I spoke at the NHS innovation agency north west yesterday about using video in engagement. Here is a 2 minute summary of some of what I shared!

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Building a Culture of Kindness in the NHS

Tweet My morning surgery began today with a patient of mine, who works as  Health Care Assistant (or Band 3) in our local acute hospital trust. As we find across the board in the NHS right now, there are pressures in her department with under-staffing and a very high and demanding work load. She started [Continue Reading …]

3 Keys for the Future of Healthcare

Tweet This week I traveled to London for an interview. The lovely team that I work with have nominated me for the HSJ Clinical Leader of the Year award. Unbeknownst to me, this meant presenting myself before a panel of experts and leaders in the field of healthcare to talk about the work we have been [Continue Reading …]

4) KEEP LEARNING (5 Ways to Wellbeing)

Tweet Here is the 4th vlog in a mini-series, exploring the 5 ways to well-being from the New Economics Foundation to help transform the culture of the NHS.   Share This:

The Transformative Power of Listening

Tweet One of the hats I wear is to be the Clinical Lead Commissioner for Maternity Services in North Lancashire and I chair the Maternity Commissioning Group for Morecambe Bay. Over the last few years, Morecambe Bay has been under huge public and governmental scrutiny due to some sad and significant failings at UHMBFT, our [Continue Reading …]

Changing Health and Wellbeing Through ‘Self-Care’

Tweet Better Care Together is the way in which health services are now being redesigned and reorganised around Morecambe Bay, so that we can provide the best care we can for the people who live here in a way that is safe, sustainable and accessible. It is an on-going process and involves the breaking down [Continue Reading …]

5 Ways to Wellbeing 2) BE ACTIVE (Changing the culture of the NHS)

Tweet In my last vlog, I started looking at how we might use the 5 Ways to Well-being  to help build resilience and promote health, particularly for those who work within the NHS (though it can apply to anyone). This second vlog takes a look at the being active and how it can improve health [Continue Reading …]