A Collaborative Clinical Community 

*Warning – this blog contains swear words (not that I’m usually a potty mouth!)

This last week we had a gathering of clinical leaders around Morecambe Bay – Nurses, Occupational Therapists, Health Visitors, Midwives, Doctors, Surgeons, Physiotherapists, Pharmacists etc. We were gathered from across primary and secondary care to look together at the financial deficit we are facing as a health community across the Bay where we are seeking to serve our population.

The debt we’re facing (a hole of around 38 million of our English pounds!) is no small thing. Most of it is historic and much of it had nothing to do with us. I spent my first eighteen months as a commissioner feeling furious at the government. I wanted to rail against the machine, the injustice of working in such an oppressive, top down and hierarchical system, which feels like being among the Hebrew Slaves in Egypt when they were told to make the same number of bricks with less resource available to them. I felt so angry with the fact that we invest so little of our GDP into health and social care compared to similar countries and when further unthought through policies were dictated from Whitehall, I felt a total rage. It doesn’t help being politically pretty far to the left and working under a regime to which I feel ideologically opposed.

But one day, I realised two things. The first thing I realised is that the government are not going to change their position or policy. Our systems of government are not set up in a relational, collaborative or solutions focussed way. It doesn’t have to like this, but this is the way it currently is. Our systems have become the very antithesis of their purpose. Rather than serve the needs of the people, the people now serve the systems. The second thing I realised was that my anger didn’t achieve anything except to make me feel tired, disempowered and stressed. I had retreated into the less healthy parts of my personality in which I was keeping false joy alive and feeling burnt out in the process.

Truth has the ability to set you free. When we face truth, no matter how painful, it gives the choice of being more free. Facing up to the truth that the government are not about to change their modus operandi and that I was feeling angry and stressed allowed me to step out of rather childish thought processes and step into something altogether more wholesome. It allowed me to step out of a false sense and rather oppressive noun of responsibility and gave me the space to think more creatively about how I am part of a community of people who can respond to the situation we find ourselves in. We can respond (verb) once we step out of the oppressive yolk of responsibility (noun).

So, those of us in clinical leadership may have not created the financial situation, but there are some stark realities for us to face up to. Whether we like it or not, our current ways of working carry much waste, caused partly by the way the finances of the system operate, but also because we have not thought of ourselves as one. There are ways we behave within the system that create more financial problems and do not serve the community as well as we could. And so it is time for us to do what we can, within our gift by being much braver in our approach. I am suggesting that there are three Cs that are vital to our future.

  1. Collaborative

imagesWe need to reimagine ourselves as all being part of a team who are together tackling the health crises we are facing. We know only too well that, as just one example among many, we are failing kids with asthma because we have not joined up our resources or thinking adequately enough. Yes there are major issues with housing, smoking and pollution, but let’s not point the finger or push the problem somewhere else. Let’s use the phenomenal brains God has given us to pull the right people round the table and work out what we’re going to do about it. Let’s change the way we spend our time so that we’re in schools, we’re listening to our communities and we’re partnering together outside of our normal comfort zones to change the health of the generations to come. We know only too well, that if we don’t shift our focus towards population health and work more intentionally with our communities, doing things with them rather than too them, we will never win this battle. We’re not about playing political games. We are about working with our communities to create optimal health for every person no matter who they are or where they are from. We need to be braver, push the boat away from the shore we know and face the uncertain waters of working altogether differently. In my next blog I will explore some of the possible ways we could work differently.

2) Clinical

In order for the NHS to adapt and become sustainable for the future, we must not be afraid of clinical leadership. Our managers have a phenomenal set of skills, which we must draw on, but there is a trust we have amongst the communities we are embedded in that means they will trust us, if we engage with them properly that will allow us to turn this ship in a new direction. We must partner with our managerial colleagues, but be braver about the direction in which we know deep down we need to head in. We have gained so much expertise and trust and this is not a time to waste it or bury our heads. We must be braver and bolder in our vision of what we can really achieve together.

3) Community

iuAs clinicians we must, as many have stated this week, build bridges not walls. There is far too much division, suspicion and competition amongst us. (Here comes the swearing)…..I was in a conversation with a consultant colleague recently and he was relaying to me that another consultant referred to GPs as a “bunch of Fuck Wits”. In a separate conversation, one of my GP colleagues referred to consultants as a “bunch of arrogant Shits”. These kind of attitudes pervade the NHS and have created a culture of dishonour, distrust and division. Honestly! We’re better than this. How are we going to create the new workforce of the future that works across our currently artificial boundaries if we don’t teach them basic respect? This week a patient came to see me because he was dismayed at having to have seen a nurse at the hospital after suffering a significant condition and wanted to check that I, as a doctor, was happy with what he had been told. I could have laughed it off, but I wanted to stand up for my nursing colleague, who actually has far more expertise in this area of medicine than I do. The advice he had been given was perfect and completely in line with the best guidance available. We must not be afraid to challenge attitudes that are antiquated and out of place. More than ever, we need a culture of honour. A culture of honour is one in which we believe the best of each other, speak well of each other and appreciate our brilliantly necessary but differing gifts and expertise. We need to work out how we work effectively together for the best of the people we serve. We need to connect with each other and rehumanise the system in which we work. When was the last time you met as a cross cultural or multidisciplinary team and simply told each other what you love and appreciate about each other and the work you do? If we can’t learn to be more relationally whole, we will continue to work in the midst of serious dysfunction and strife. Come on – amongst us we have some remarkable gifts of wisdom, healing and hope. Let’s build the kind of culture and community amongst us that stands shoulder to shoulder, changes the story in the media and speaks with one voice to the powers that we are about the a new way of working together through relationship not hierarchy and fear. What might we really achieve together? It is this kind of collaborative clinical community that can change the future of healthcare, not just in the UK, but right across the globe.

Share This:

Share

Making Healthy Choices for the New Year!

So……a new year…..some new resolutions? How about some health resolutions? Given the health crisis we are facing, if you could change one thing over the next 6 months, what would that be? And if you did change something, how would you know it was being beneficial? What would you notice? What would others notice? How would you know you were progressing up your ‘ladder of success’?!

 

Come on, now! You can do it! What would you like to focus on? Would it be exercise? What would be realistic for you? Walking for 10 minutes three times a day at a pace that gets you out of breath? What about taking a leaf out of the books of children all over the UK in running a mile a day – it only takes about 15 minutes?! Or how about seriously reducing your sugar intake or the amount of alcohol you drink? What is your focus going to be?

 

Think in a solutions focused way! You don’t have to make unrealistic goals or promises you are going to break next week. Be honest with yourself. Think about what the barriers and pitfalls might be and get prepared for them. Your inner chimp has had too much control and it’s time you lived out your values this year. (Read the Chimp Paradox by Steve Peters). What is your number one health value? Feed that value to your mind every day as you wake up and when you go to sleep, so that you can re-program your brain and get living in line with what is important to you! Two of my values for this year are that I value being active and I value feeding my body with things that benefit my health.

 

So, let me give you an example of how you can work this up on your own, to have goals that you can achieve. Firstly, choose the thing you want to change. So, I might say, I want to do 3 lots of 10 minutes of exercise every day. Does this feel achievable? Yes – I think so, but I won’t beat myself up on days where work is crazy or the kids are sick. But I am going to make a determined effort to ensure work does not stop me being healthy. OK, so what will I notice if I am doing more exercise? I’m going to challenge myself to make a list of 10 benefits:

 

1) I will be able to fit back into my favourite jeans.

2) I will feel less breathless when climbing stairs – now I challenge myself and instead of using a negative (I will feel less), I try and phrase it in a positive way – I will have more energy when I climb stairs.

3) I will have more focus in my work because I will have cleared my head with a midday walk

4) I will be more fit

5) I will be looking in better shape

6) I will have more energy to play football and other sport with my kids

7) I will feel more alive and active and I will know this because I will be breathing more easily

8) I will enjoy walking with other people and talking with them

9) I will be sleeping better

10) I will have less back ache, as I will be losing weight

 

Ok – so what will other people notice?

 

  1. My wife will notice I have more energy and zest for life
  2. My kids will notice I am playing more actively with them
  3. My patients will notice that I practice what I preach
  4. My colleagues will notice that I am more present in conversation because my head is more clear
  5. My friends will notice that I’m taking my health seriously
  6. My wife will notice I’m in better shape
  7. My wife will notice I’m snoring less and waking up more refreshed
  8. My kids will notice we start going for more walks after dinner and at weekends
  9. My family will notice we are spending more time together being active, no matter what the weather
  10. My friends will notice I am more relaxed and happy

 

And the next step is really simple. All I have to do is simply recognise ANY time ANY of those things happen and it will encourage me on my journey of change. The secret is this: We have to imagine another way of being, paint as much colour onto that canvas as possible and slowly watch that picture emerge in our lives as we take hold of the future we actually want. It’s not the power of positive thinking. It’s the power of acting in line with positive choices we are making. Come on! Let 2017 be the year when you made a choice and acted in line with it! Put your chimp in it’s cage, stop making your excuses and be a more healthy you!

 

Share This:

Share