Morecambe Bay – Better Care Together

Morecambe Bay

 

Knox Family-180Known for it’s fast moving tides, mud flats, quicksands, islands, rare birds, natural gas, submarine building and nuclear power; Morecambe Bay is a place whose motto is “where beauty surrounds and health abounds”. The first part is true – it is a place with some of the most spectacular views on offer in the entire UK and hidden treasures of wildlife and wonderful walks. A place where I live with my family and I now call home. But it has some of the worst health outcomes in the country, sitting bang in the middle of the North-West – the worst place for health per head of population for any of the regions in the UK. We are the worst for cancer rates, the worst for heart disease, the worst for respiratory problems and the worst for early deaths. And please avoid the rhetoric that would have you believe that it is because of low aspiration and poor choices made by the people here. The North-West is underfunded in terms of health training, according to Health Education England, to the tune of £19 million every year, when compared head to head for other regions. And given the fact that health outcomes are so poor here, it is fascinating that 94% of all health research monies are spent south of Cambridge.

 

Looking at the health system here, it would be easy to be disheartened. The recent Kirkup enquiry into drastic failures at the University Hospitals of Morecambe Bay Foundation Trust, to which the trust has responded with humility and learning, highlighted just how much change is needed here. We also face the vast complexities associated with local tariff modification. And as if the local challenges are not enough, we have the added recruitment crisis that is affecting the entire country (worse in rural areas), the undermining of our junior doctors and their pay, the berating of nursing colleagues from overseas who don’t get paid enough to remain here, severely low morale in the system as a whole, and a maltreatment of General Practice in the National Press at a time when the profession is on the ropes; then there is the huge debt of the hospital trusts – compounded by the PFI fiasco and the creeping privatisation of our services, which has led to  the shambles that is out of hours care and staffing issues due to agency working. And iu-6all that is on the background of a hugely underfunded healthservice, with only 8.5% of GDP spent on health compared to the 11% most other OECD countries spend. The truth is, we simply do not spend enough of our GDP on health care for it to be sustainable in its current form, and the government knows this.

 

For the last three and a half years, I have been working here as a GP, having previously spent 14 years in Manchester. Three days a week, I work clinically in my practice, and the rest of my work time is given over to being part of the executive team for the Lancashire North CCG – I am the lead for Health and Wellbeing. Although the odds are stacked against us, something really wonderful is stirring here. I would go as far to say that believe it or not, Morecambe Bay is one of the most exciting places to be involved in health and social care anywhere in the UK. Let me tell you why I feel so hopeful (and why you should consider working here)!

 

Understanding the Purpose of Healthcare

 

iu-2A chap called, Phil Cass, who is an (unmet) hero of mine in the medical field, lives in the state of Ohio. He has been been doing some work with local communities to try and make healthcare affordable for everybody – a truly noble quest in a country where 50 million people cannot afford any. He took the conversation out to the community and they tried various questions, but found they weren’t really getting anywhere. He and team of people then realised that they needed to ask a better question. The question they needed to get to was “What is the PURPOSE of our healthcare system?” – Once the communities began engaging with this question, something remarkable happened – time and again, the same answer came through – the answer was this:- “to provide OPTIMAL healthcare to everybody.” The word optimal recognised that every person would achieve different “levels” of health depending on age, underlying health problems, genetics etc, but the vision of the community became that they wanted every individual and the community as a whole to live as well as they could. The community then realised that in order for this to be achievable, they had to fundamentally change their relationship with the healthcare system and this then made care much more affordable. Here in Morecambe Bay, we are taking a similar conversation to the 320000 citizens who live here.

 

Starting and Finishing with People

 

The NHS has become a horribly target driven culture and amidst the stress and strain, in which staff themselves often feel dehumanised, it is easy to forget what we are here for – human beings. Putting people (rather than patients) at the heart of how we think about health is a vital starting point.

 

FullSizeRenderSo, we are learning to truly engage with and listen to the people here. With the help of an amazng team, I have been hosting conversations here in Carnforth, in the form of ‘World Cafe’ discussions (a fantastic way to ensure every voice is heard). Our hope is that from Millom to Morecambe, we will see conversations springing up as we talk about how Morecambe Bay can become the healthiest place in the UK. And by being healthy, we do not mean just physical health. We are talking about mental health, social health (there really is such a thing as society!) and systemic health (including issues like road safety – still the biggest cause of death for our children, the environment and pollution, the real effects of austerity on our communities, the power of advertising and the high cost of healthy food). And as we talk with our citizens, we are not coming in with ideas of how to fix things, as though we are some kind of experts. People are the experts in themselves the their communities, and we have some expertise in a variety of fields. So, we have a meeting of equals. We are waiting to see what rises within the communities themselves and looking to support initiatives where that is wanted. Communities are having some really exciting conversations and some people are standing up to become ‘health and well-being champions’ (the photo is taken from a recent event, supported by our Mayor in Carnforth, looking to do exactly that), who want to help steward the well-being of the community and the environment. It is incredible to see how many people want to get more involved with making this area more “healthy”. Volunteers are springing up with ideas like gorilla gardening, shopping for elderly neighbours, cooking meals for those coming out of hospital, setting up choirs, starting youth clubs, community transport services to help housebound people get to appointments, cleaning up our streets, creating safe parks  and being hands on with support for those receiving palliative care. People are learning to ‘self-care’ and care for each other more effectively.

 

 

iu-3Atul Gawande, another hero, has written powerfully in his book ‘Being Mortal’ (a manifesto for change in how the medical profession deals with the whole topic of death). It challenges the ways in which we don’t face up to our mortality very well. We end up spending an inordinate amount of money in the last year of someone’s life on drugs which have a lottery-ticket chance of working, when all the time, we could help people live longer and more comfortably if we introducediu-7 hospice care earlier and treated people with compassion. We are looking to launch compassionate communities here, where we are not afraid to talk about the difficult issues of life. We want people to have the kind of care that allows them to make supported choices to live well, right to the end. Our BCT Matron, Alison Scott, is a true champion of this cause, along with Dr Pete Nightingale, the recent RCGP national lead of palliative care, Dr Nick Sayer, Palliative Care Consultant and Sue McGraw, CEO of St John’s Hospice.

 

From the moment of conception to the moment of death, we want people to have optimal health in Morecambe Bay. We want people to be able to live well in the context of sometimes very disabling and difficult circumstances and illness. We want to see care wrapped around a person, recognising that this cannot always be provided for by the current ‘system’.

 

Better Care Together

 

iu-4Before the government launched its five year forward view for the NHS, we were already in the process of learning to work very differently here, around the Bay. We have been blurring the boundaries between various care organisations (including the acute trust, the mental health trust, the GP practices – now forming into a more cohesive federation, community nursing in its various forms, the police, the fire-service, local schools, the voluntary sector, the county council and social services), building relationships between clinical leaders, sharing the burdens of financial choices and care conundrums, strengthening the pillars of the various players, redesigning care pathways across the clinical spectrum to ensure better care for patients and infusing everything we do with integrated IT.

 

 

The creation of integrated care communities (ICC) is at the heart of the vision to transfer more care out of the hospital setting and back into the community, whilst ensuring that the funding follows the patient. Our care co-ordinators become the new first port of call for our most vulnerable or ‘at-risk-of-admisison’ citizens. The idea is to wrap care around a person in the community, with the appropriate services being called in. Many times a care coordinator can bring in help from allied professions/volunteers and avoid unnecessary admissions or overlap of services. This means less pressure on the Emergency department and less pressure on General practice. We are also working to ensure our Urgent Care provision is fit for purpose with GPs, NWAS (our ambulance/paramedic service) and Out of Hours care offering much more of a buffer for our Emergency Departments.

 

 

Radical Leadership and the Challenges Ahead

 

 

There are many challenges ahead and both local and national threats remain. We are steering a huge ship through an iceberg field, and the so the waters are dangerous. We risk a lack of transfer of funding towards General Practice making it difficult for appropriate ‘buy-in’ for the changes we need to see. GPs ourselves have some brave leaps of faith to make. We will not be able to guarantee more money in our own pockets, but we must decide between protecting what we know or federating more fully for a more sustainable and excellent provision of care in the future (providing better education and career development in the process). We risk disengagement from senior clinicians in our hospital trust if the vision is not fully owned and shared by all. We have huge risks associated with the truly shocking cuts being forced upon our county council and a destabilisation of social care. We risk our nursing care home provision causing a halt to the entire program due to the vast complexities involved. Political whims, rules and pressures often seems to knock the wind out of our sails and could still utterly destabilise and destroy what is tenderly being built here.

 

 

mMiFlAqp_400x400However, one of the things which I have found most encouraging here is the quality and attitude of the leadership. Andrew Bennett as the SRO for BCT and iu-5Jackie Daniels, the CEO of UHMBT (the acute trust), have built stunning teams of people! I have the privilege of sitting on the executive board for the CCG and we have exec to exec meetings with the acute trust, in particular. The truth about Better Care Together is that for some it may mean doing themselves out of a job, letting go of power, and choosing facilitation and servanthood over domination and self-preservation. Leadership that is determined by the future and is able to lay itself down for the sake of what is really needed in our communities is exactly the kind of leadership we need. The leadership here across the spectrum is brave, it is altruistic, it is kenarchic, it is relational and it is rooted in the community.

 

 

And so we press on, knowing that we cannot remain as we are, knowing that in building together with our communities, we are finding that the future is not as bleak as it might otherwise be. Together we are wiser, braver and kinder. Morecambe Bay is no longer the butt of the jokes.  It is becoming a place of hope, a place of potential, a light that is beginning to burn, dare I say it – a place shaped by love. It will be a place where health abounds in the beauty that surrounds.

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How Healthy Are You?

imgresAn NHS health check is available to all 40-74 year old citizens of the UK. The idea is to detect problems like hypertension, (pre)diabetes and the risk of heart disease early so that preventative measures – lifestyle changes and possibly medication – can be offered in good time.

 

There is plenty of debate in the public arena as to how helpful and effective they are and also questions about what is the driving force behind them. (If you’re interested you can read more by searching NHS health check evidence base).

 

There is actually some pretty good evidence that they are making a difference. They have actually been a pretty helpful resource in helping practice nurses and GPs have ‘coaching’ conversations with people about their physical health and what they could do to improve this and help them stay healthier in the future.

 

Ken WilberHowever, does a Q Risk score (something that tells you how likely you are to have a heart attack or a stroke in the next 10 years) really measure how healthy you are? What does it mean to be healthy? If we take Wilber’s work on health and well being (1997), physical health is only a part of what it means to be truly well. If we are to embrace a more holistic understanding of what it means to be healthy people, who live in healthy communities which are part of healthy towns and cities, then we need to take a much wider view of how we measure this.

 

So how healthy are you. Starting with the physical – how is your diet and exercise? How much responsibility do you take over the substances you put into your body – alcohol, cigarette smoke, recreational drugs, sugars, caffeine, toxins like aspartame……? And if you take little responsibility for your physical health, what should the response of a ‘free’ health care service be that currently spends 1 in every 5 pounds mopping up the consequences of people’s poor lifestyle choices? And what about the leaders within our cities – what will they do to tackle the fast food/alcohol/sugar/tobacco industries and the supermarkets who cream profits from product placement and advertising of hugely unhealthy foods? I could go on……

 

And what about your mental health? The fact is: the UK has some of the unhappiest children in the developed world  http://www.bbc.co.uk/news/uk-14908194 (this is always true of places where the gap between the rich and poorest is wider and where materialism is prioritised over time). Anxiety and depression are on the increase and stress continues to be a major reason for consulting the GP. Some of this is systemic and it is a challenge to policy makers to think about the impact of their decisions on the mental health of the population. Austerity and deeper benefits cuts are having a profoundly negative impact on those already struggling. But there is also a challenge to individuals about what we allow our minds to be filled with. How much time in a day do you stop to be grateful, or to be still? How much of your mind space is taken up with addictive tendencies, be that to social media or pornography? How are you at forgiving others who have hurt you? If not very good – how much is the bitterness inside you having a good effect? If the bitterness is eating you up – what are you going to do – hold on to it? How much time do you give to things like singing and volunteering which are seriously good for your mental health?

 

To take Wilber further, we must ask how well we are socially. How connected are you to the people around you? According to the Office of National Statistics (ONS), the UK is in the bottom three nations in Europe for feeling attached to our local communities and for feeling like we can ask for help from people who love us in times of need – what is that about?! How much of our time these days is given over to screens and social media instead of actually having conversations that matter with people in the same street or even the same room as us? What is the social make up of our communities like? Can we see alternative economies springing up like time-banking? What is the provision like for children and old people? Who looks after your elderly neighbour when she’s just come out of hospital with a new hip? Could there be a meal rota on your street?

 

There is one other measure to look at – our systemic health. How much do we feel empowered within society to make a difference and effect change? If not much, then we generally don’t feel very healthy. For me, it’s one of the reasons why community involvement is important so that the unheard voices are given space to speak and to be listened to. How much do leaders within cities think about the impact of their decisions on the poor and marginalised? For some truly incredible work on this, check out the Leeds Poverty Truth Challenge (https://leedspovertytruth.wordpress.com/).

 

So, how healthy are you? You as a whole person and you in the corporate sense? Do you want to be well? If so, think more holistically – think about your physical, mental, social and systemic health.

 

My health check would ask these questions:

Are you eating and exercising well?

Are you drinking responsibly?

Are you taking time to be grateful?

Are you looking other human beings in the eye and building intimacy?

Are you connected to other people in your community?

Are you choosing to forgive others when they wrong you?

Are you taking care of others around you?

Are you walking in open spaces and enjoying this beautiful earth?

Are you singing on a regular basis and taking time to be creative?

 

The challenge to us all is to learn what it is to be really well. The challenge to the health service is to work far more integratively and take a much broader, wider, richer and deeper view of what it really means to be healthy.

 

 

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