How Does Change Happen? – Part 3

In the last two blog posts on this subject, I’ve looked at the work of John Paul Lederach and Valerie Fournier in thinking about how change occurs in society. I’m returning to Lederach in this blog, to think about the next phase in social change – something, he calls “anchor points”.

 

Anchor points are people, places or communities to whom change has happened and who are on with the journey of starting alternative moral economies/experiments. They become anchors when they are rooted in a geography or set of relationships, which gives them a sense of longevity and consistency. Once infected with the virus that things cannot remain as they are, an anchor becomes a place where people dig deep, willing to make mistakes, to try new things, to fail early, to learn and to try again. This mixture of humility, bravery and innovation is vital if change is really going to begin to embed.

 

It begins to become really exciting, when anchor points connect. When a few people or communities within a given geography or inspired by the same hopes begin to connect, then the anchoring becomes even stronger. The space between the anchors, which some call transitional space or liminal space, becomes the place for strengthening and encouragement, but also the substantial reality in which the change begins to take place. My friend, Michael Schiffman sees it this way: “It’s like the emergent social change is of a particular colour. The hope of the social movement is not to take over the current institutions and try and lead them differently. Rather, the colour of the movement begins to flow into everything around it – communities, institutions, all facets of society. As it does, it begins to transform those spheres by infusing and diffusing its colour into and through them.” The change begins to happen almost unconsciously – and this is where one of two things can begin to occur: transformation or resistance.

Hitting against resistance is tiring and can feel intimidating. This is why anchor points need each other so much. They must hold each other, have each other’s backs, speak well of one another, believe the best and hold onto hope. They must continue to do their own inner work and stay true to the values which they hold. AND importantly (as Hilary Cottam taught me), they must learn what they are saying no to, as much as what they are saying yes to. As they do this, they will find fresh opportunities to bring change. My friend Roger MItchell talks about this around the concept of ‘Kenarchy’, which literally means the emptying out of power, or self-giving, others-empowering love. In his work, ‘church, gospel and empire’, he looks at love as an antidote to power. Social change, he argues, happens through a three-fold pattern of subversion, submission and substantiation. In other words, social change happens, as per Fournier, through outrage and challenging the inevitability of current social norms (subversion); creating moral alternative economies – but situated in the current realities – not somewhere or somehow separately (submission); and then making those things real in that context and thereby giving them grit/substance in every day life – anchoring them in communities (substantiation).

Once a social movement becomes substantiated it really begins to effect wider change. It has found enough momentum to begin to saturate it’s context with a new possibility that is no longer a dream on the horizon but a truly alternative way of being in the here and now. At this point it will either be resisted more forcefully, in which case, it has to become even more resilient and anchored, or it will begin to change and effect every level of society, including the very important arena of policy and governance. The biggest danger to the movement at this point is that it becomes subsumed, commodified and severely compromised by those powers who do not really want it  bring about radical change and therefore alter it enough to still look a bit like radical change, but in actual fact simply ensure it serves the status quo, but in another guise! Resist and keep on loving!

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How Does Change Happen?

How does change happen? This has become an incredibly important question to me over the last few years, and I am still on a big learning journey in discovering some answers. There is so much that needs to change – so much that is currently going on in our communities that simply doesn’t work for people. So I keep asking – how does change happen?

 

I recently read a book called ‘The Moral Imagination’ by the great peace-builder and activist, John Paul Lederach. In it, he talks about the concept of ‘critical yeast’. Yeast is itself changed in a new environment (surrounded by flour) and then begins to bring about phenomenal change around it. You don’t continue to see the yeast, but you surely get to see it’s effect!

 

For me, change begins with listening, and by that I mean deep, generative listening to those who we could think of as ‘critical yeast’. The kind of listening in which you can no longer continue to see things the way you did previously. As you listen in this way and find your self changed, you can longer continue with things as they are – you realise that things around you need to change also.

 

It’s one of the reasons why I am absolutely committed to putting myself into uncomfortable surroundings or situations which challenge my neatly held world views and beliefs. I try and make sure I take the lanyard off my neck, step out of the clinical settings I know and the board rooms I sit in and spend time in and with the communities we serve. I really believe it is vital for all leaders, especially those in senior positions to regularly take time away from the boardroom and really sit with the communities they are paid to serve. If you don’t have your finger on the pulse of the pain people are experiencing, then it’s all too easy to make decisions on behalf of them which utterly lack compassion or kindness.

 

So, together with my good friend, Yak Patel, who is the CEO of the Lancaster CVFS (Community Voluntary Faith Sector) and a man of real humility who holds our communities in his heart, we went to be with some people doing amazing things across our district. Yak is great at holding me to account and ensuring that I put my money where my mouth is!

 

We started on The Ridge, the largest council estate in Lancaster. There we spent time with Lisa, who we know through ‘the art of connecting communities’. She runs the community centre, and we wanted to listen to the experiences of people living on The Ridge and understand some of what they are facing. Simple things, like a cut on their bus service (as timetables massively favour the University) is leaving people isolated and cut-off, especially elderly citizens at weekends.

 

I asked Lisa what she thought about the growing rhetoric that the problems communities like ‘The Ridge’ are facing are not to do with ‘resources’ – she rolled her eyes and retorted – “easy for people to say that, but over the summer, I couldn’t pay myself a salary for 2 months, so that I could ensure that the youth provision needed through the holidays could actually run – the funding for those kind of activities has been cut so much, it’s a joke….” Lisa, like so many other big-hearted and socially-conscious community workers, had to work 80-90 hours a week, holding down a second job, simply to be able to pay her own bills – similar to what happened at Christmas, when she worked long hours to make sure that 75 children on the estate actually had something to eat and a present to open on Christmas Day. People of good heart are feeling overwhelmed, unsupported and burnt out. I asked Lisa what she would love to happen – she wants to bring the community together, to talk about what’s strong, not what’s wrong, ask the community what it is they actually want and need, rather than assuming the providers of public services somehow magically know (!) and focus on what The Ridge could become – for the community, by the community.

 

On The Marsh, we met Debz. Debz also came to ‘the art of connecting communities’ last year. You might describe Debz as a ‘salt of the earth’ person. Down to earth, she has seen it all. I asked her what the biggest problem is for her community…..”drugs…..the place is overrun with drugs – and people are on the ropes”. The food club was happening, thanks to fareshare, when we arrived (although huge trays of strawberries were already completely mouldy)….and there were queues down the street….she shared with us some of the complexities involved for young people and the situations they find themselves in – multi-generational trauma….but what she struggles with most is that those who are supposed to care, don’t seem to want to understand. She told us of difficult encounters with the local GPs, the local hospital, social services (one family had had over 24 social workers – what’s the point in that, she asks?), police, schools and city council….although she has noticed some attitudes begin to change (perhaps because of the poverty truth commission).

 

She feels that people on ‘The Marsh’ are judged, looked down on and it’s reputation is very hard to break. But she also knows that people who live there want things to change and they want to be part of the change. That can be really tough, with the threat of violence and the very real involvement of gangs from Liverpool and Manchester, bringing intimidation. “Why would people not do drugs and get involved in selling them? It pays better than any work available”, she shrugs.  She believes the community can find some more hopeful dreams and she talks about the difference a new church in the community centre are making (a conglomeration of a few different congregations working together)….She wants to bring the community together to talk about what they want to see change, but especially how they can be part of that change….however, she doesn’t think it can happen through some kind of new found motivation alone – it’s going to take real investment. She tells me that if we want to stop seeing men dying in their 20s, from drugs, violence and suicide – we need to think altogether differently about how we work together with communities. Yak nods in agreement – he used to have Debz’s job, before he became CEO of the CVS. He tells me how many funerals of young men he has been to from this community. I feel deeply sad.

 

Then we’re on to Poulton (which has the worst health outcomes in North Lancashire), to meet our friend Joanne, who runs Home Start for Lancaster and Morecambe. What an amazing lady! And such a great charity! We sit with Joanne and one of her trustees, Sheila (who used to work in children’s services at Lancashire County Council, before she saw the decimation of her team and the unacceptable levels of stress she and her team were having to work under, which she deemed to be totally unsafe). The work they are doing for young families is extraordinary. Most of their referrals come from Health Visitors, but they are now full, and simply can’t take any more referrals unless more volunteers arrive. What I love about Joanne and her team is the collaborative-coaching approach they take. As they have worked alongside families, and discovered what they want and need, they have seen co-produced groups around issues like Domestic Violence and Autism support. What Joanne is most proud of is that they have created a culture in which you can walk into a room and no one knows who is a ‘client’, who is a volunteer and who is a member of staff – brilliant! “A community of mutuality” – she beams! Humility is the order of the day and it leads to real relationships that bring real change. As services have been cut and fragmented, increasing pressure has fallen onto the charity sector to hold things together – but resources have not followed. Despite great connections across the sector, the pressures are mounting, the cracks are showing and the risks are increasing.

 

I have no idea how much money Lisa, Debz and Joanne must be saving the public services every year, in terms of health and social care….but I do believe we could be making some far better and wiser investments with the ‘public purse’. We should be putting a whole lot more faith in community centres and workers, like them. If we do so, we will find it much easier to tackle deep-seated health and social ineqaulities right in the heart of our communities, taking an asset-based approach, being brave enough to redesign around relationships rather than transactions (as my good friend Hilary Cottam says in Radical Help) and find that communities really do want to be a part of transforming their own futures. Just like in Wigan, there needs to be a New Deal between communities and the public services to ensure that there is mutual vision and accountability for the resources that are available. What are we brave enough to stop doing, so that we can learn to do what is altogether better? Are we able to change? Not if we remain in our silos and ivory towers and continue to tell ourselves the same old stories. But might we dare to step outside the fortresses of what we know and learn to deeply listen? If we can do so, we cannot help but be changed….and as we begin to change….well…..then change begins to happen!

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