NHS: The Ten Year Plan – So What?

Last week, the Prime Minister, Sir Keir Starmer and the Secretary of State for Health and Social Care, Wes Streeting, unveiled the new 10 year plan for the NHS. This was in response to Lord Darzi’s definitive diagnosis that the NHS is rather sick and needs radical reform. The NHS must change if it is not only going to survive but to thrive as a leading light in healthcare globally (which it has been until recently).

Yes – we’ve had two other fairly recent ten year plans for the NHS, and things seem to have gotten worse rather than better since their publications – and we should rightly blame the factors highlighted by Lord Darzi for their failure to improve things – widening health inequalities, a global pandemic, austerity and an overstretched workforce….but the question remains – what will be different about this one? So, we have another plan – so what?!

Well, I think it’s easy to be cynical. But as my dear friend, Prof Bola Owolabi CBE, (who has just stepped down as the National Director for Health Inequalities, to take on a new role at the CQC) often reminds me – to lead is to be a purveyor of hope! And we really do need the 3 big shifts if we’re going to have a sustainable NHS fit for the future. And so, as the plan highlights, we need to move:

  • From Acute to Community
  • From Analogue to Digital
  • From Treatment to Prevention

Honestly, there is loads to be hopeful about in this plan! It’s really worth reading and contains some excellent ideas. I’m not going to go over them in detail here – read it for yourself, but some real highlights for me include: a big focus on neighbourhood health and care, a shift in how finances will be used to tackle inequalities, more GPs, improved mental health emergency care, more power in the hands of patients, developing the people who work in the NHS, digital infrastructure that makes things work for the public and the staff, levers to help commissioners drive change, safer and more effective care with patients having more say and much much more!

If we seize the opportunity, there really is something for everyone. We all get to be a part of this! We can build a more healthy nation and a society that genuinely works for everyone. It’s a plan that gives us permission to get involved.

One of the things that makes it so strong is the enormous public consultation and conversation that was involved. This plan is formed of many public, community and clinical voices, who have agreed together that change is necessary. For sure – it will take some bravery and boldness to turn it into transformative action, especially as the how it will be enacted it isn’t fully clear, and the resources and capital infrastructure to support it seem to be lacking. And….there are also some painful bits to it, like the reduction in size of ICBs, the loss of NHSE, CSUs and Healthwatch. It’s genuinely awful to see colleagues lose their jobs….and the way the communication has been handled has been really clumsy and lacking in compassion at times. Change is always messy and does not come easily and without cost – and some of these changes will potentially make the plan harder to deliver to begin with, whilst we find our feet again, and help the NHS sort out its finances and performance issues.

But whilst that happens, what do we need to do to make sure this doesn’t just sit on the shelf but sees it’s purpose outworked to build a healthier nation? Well…in Lancashire and South Cumbria, we recently took three years learning from our population health leadership academy and think there are 5 things which are necessary to make this plan a transformative, action-filled success.

  1. We must build a social movement for change. And that looks like doing WITH not doing TO the communities we serve. We need initiatives like the poverty truth commission to ensure we listen deeply to painful truths and understand what really matters to our communities – especially those who experience the worst and deepest inequalities. We will use tools like ‘the art of hosting’ to involve people in decision making so that this is a participative experience. We will build community organising as a practice and embrace continuous improvement as a methodology. It is only together WITH that we are going to build trust to solve entrenched issues like childhood trauma and tackle issues of stigmatisation and systemic racism.
  2. We need to ensure personalised care – to really understand what matters to people about their own health and build care plans that respect autonomy and freedom. From conception to grave – we need a life-honouring health and care system.
  3. We have to focus on building integrated neighbourhood teams that work together effectively in a ‘radical help’ kind of a way (if you’ve not read Hilary Cottam’s book by this title – then seriously – please do so!), so that we don’t keep perpetuating the same old models but fundamentally shift the way we work.
  4. We will ensure that we develop leaders across all sectors to work together effectively in all neighbourhoods and places, knowing that it is the quality of human beings we have on and off the pitch that will make the biggest difference. This means we have to help people become their best, authentic selves and deal with their own egos in the process, so that we have chicken leaders and not just a bunch of cocks!
  5. We create a financial framework which drives social justice through how we strategically commission our services – this is absolutely vital!

And what else does the national government need to do to ensure the success of this plan? There are already some good things in place, like the housing plan. But I believe there are 3 key things missing currently, which will prove to be necessary if it’s really going to work:

  1. The funding formula MUST change from the old Carr-Hill approach to something which takes account of poverty. Wes Streeting has indicated this will happen – it is of the utmost importance that this is done as soon as possible.
  2. The government must continue to be braver in how it uses legislation to drive change. Just as they’ve been willing to tackle tobacco, they are going to have to take on the sugar industry and the use of ultra-processed food – this is not just about personal choice, product placement and advertising. We need a fundamental shift, only made possible through a change in the law. this is love and power working together. Love of our communities means that we cannot let things remain as they are. we use power then, to drive change and bring about social justice!
  3. We absolutely have to see cross-department working (education, local government etc) to tackle the effect of childhood trauma and toxic stress in our society. We will need improved parental and workers rights and protections, parenting classes, the reintroduction of Sure Start and a reimagination of how we educate our children and young people. But that’s not impossible, right?!

So, the 10 year plan for the NHS isn’t perfect, but it is pretty darn good and full of hope….so, how about we don’t just stand on the side-lines, but get stuck in and build a healthier nation together?

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Compassion

This blog series (Don’t be a Cock, be a CHICKEN) is about how we create the kind of leadership values which enable teams to thrive and organisations to flourish, whist providing brilliant care. So far we’ve looked at Curiosity, Humility and Inclusivity. Now we turn our attention to Compassion.

Compassion literally means ‘to suffer with’. To be with someone in their own pain/difficulty/circumstance. To lead with compassion means that we need to be present and take a keen interest in how other people are doing. Compassion doesn’t happen at pace. It requires time and presence.

We need compassion in our public services more than ever. At a time when our services feel overwhelmed, it’s so easy for us to suffer with compassion fatigue. We need compassion towards those we serve and we need to create compassionate teams. I recently wrote a blog for the brilliant Clinical Leaders Network about what it takes to cultivate compassionate leadership. So, in this blog, I’m going to focus on what it means to live with compassion towards those we serve in our communities, day-in, day-out. And this requires us to re-examine our values and who or what we value and why.

Someone asked me recently what three things I want my kids to know. I wrote about it in my book, Sick Society. For me, it’s pretty straightforward. I want my kids to know:

  • I love you unconditionally
  • I see you for who you are
  • You are always welcome in our home (or in other words – you belong here)

I think this is the basis of all good care. And so, I want my patients to know that I love them. Yes! And for the record, I don’t think that’s unprofessional. I think it’s the foundation of any positive, human relationship.

Tenzin Gyatso, the 14th Dalai Lama put it this way:

“Love and Compassion are necessities, not luxuries. Without them, humanity cannot survive.”

To choose the way of compassion is to accept people for who they are. To be their friend, not their judge. And therefore compassion allows me to see people as they are. I see the whole of them, not just the the issue they are dealing with. I see their journey and their trauma. I can’t walk in their shoes, but I can draw alongside them and listen deeply, with kind and fascinated eyes. And I can be with them in their own story and situation. And so they know, when they are with me, they are welcome in the shared space we inhabit, for the time we have together. Compassion helps us to recognise that we belong to each other and with each other. Compassion enables me to see their innate worth and power, so that I don’t trespass over their sacred ground.

Thomas Merton examines this through a lens of interconnectedness:

The whole idea of compassion is based on a keen awareness of the interdependence of all these living beings, which are all part of one another, and all involved in one another.

As a clinician, compassion means that I’m not there to take over. Compassion allows me to be with. To find out what really matters to the person in front of me. To help them explore a range of possibilities and to facilitate the space for them to make empowered choices. Compassion creates space for personalised care. But compassion also moves me to action.

Wolfgang von Goethe shows that compassion is not just a feeling:

“Knowing is not enough; we must apply. Willing is not enough; we must do.”

In other words, compassion is love in action.

Henri J.M Nouwen says:

“Compassion asks us to go where it hurts, to enter into the places of pain, to share in brokenness, fear, confusion, and anguish. Compassion challenges us to cry out with those in misery, to mourn with those who are lonely, to weep with those in tears. Compassion requires us to be weak with the weak, vulnerable with the vulnerable, and powerless with the powerless. Compassion means full immersion in the condition of being human.”

But how do we create compassionate cultures, especially in our fast-paced, over busy health and care systems and other public services?

Again, Nouwen is honest about how complex this is:

“Let us not underestimate how hard it is to be compassionate. Compassion is hard because it requires the inner disposition to go with others to places where they are weak, vulnerable, lonely and broken. But this is not our spontaneous response to suffering. What we desire most is to do away with suffering, by fleeing from it or finding a quick cure for it.”

To do this, we need to create compassion for ourselves. In the midst of our tiredness, busyness and often sense of overwhelm, being compassionate towards ourselves is vital. We don’t always bring the best of ourselves into every situation. Giving ourselves time and space, being conscious of and caring for our own needs, allows us to keep our compassion for others switched on. Having the humility to receive compassion and care from others is also important. Letting other people see and be attentive to our own wounds and needs is vital. We can’t continually be compassionate towards others if we don’t also receive the compassion of others. When we treat ourselves with compassion and receive the compassion of others, it resources us to be compassionate towards others and with others. And this enables us to create more compassionate teams, who together make a more compassionate world. Me with you. You with me. Together we wade through the pain and complexity of life and find joy in the mess.

Compassion means that we cross the dividing line to sit with our ‘other’ and to be changed by them in the process. This takes, curiosity, humility and the desire to be radically inclusive. To be compassionate people, we must be determined to build friendship across difference in solidarity and celebration.

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Inclusivity

Tweet This mini blog series is about what makes a good leader – particularly in health and care/public sector organisations. So far, we’ve explored curiosity and humility. This time it’s inclusivity. The best kind of leaders of teams are inclusive. Inclusive in 3 ways. Firstly, because they are empowering and nourishing, the best leaders want [Continue Reading …]

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Humility

Tweet In typical style, I started a series and then got distracted! Had some stuff to finish on the book (out soon) and then life happened… work was full on… but now I’m back! The series I started was on the hallmarks of good leadership, comparing COCKS to CHICKENS! As a reminder: Chickens are values-led [Continue Reading …]

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Curiosity killed the Kat?

Tweet This is a blog mini series on leadership and culture. In the introductory post, I explained why I think cocks make terrible leaders but CHICKENs make great leaders! To refresh your memory, CHICKENs are leaders who outwork the values of: Curiosity Humility Inclusivity Compassion Kindness Empowerment Nourishment My wife, Kat, is hands down the [Continue Reading …]

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Don’t be a COCK! Be a CHICKEN!

Tweet I’ve not been blogging for a while…… because I’ve been writing my first book. Whoop! “Your first BOOK?!” you say. That’s right, people! – It’s called ‘Sick Society: Reimaging How we Live Well Together’ – it’ll be out in the Autumn and I’m pretty excited about it! I’ll let you know when you can [Continue Reading …]

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The NHS in a Mess – WHY?

Tweet It is dominating the headlines – the winter crisis in the NHS. Long waits for ambulances, huge pressures on the Emergency Departments, people dying in hospital corridors, difficulties getting in to see a GP, Nurses and Paramedics going on strike, low staff morale, a growing sense of anger in the public. Why is this [Continue Reading …]

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Apocalypse Now?

Tweet It’s a while since I last wrote a blog. That’s because I’ve been concentrating on finishing my first book and there are only so many hours in a day! It is called ‘Sick Society’ and will hopefully be out soon.   However, now that it’s done, I will hopefully have a bit more time [Continue Reading …]

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Mental Health Help – 7 Top Tips

Tweet Many of us are struggling with our Mental Health right now. Here are seven top tips to help you take care of yourself and those around you during these difficult times. Share This:

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6 Tips in 2 Minutes to Help You Stay Healthy and Well This Winter!

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